What Can We Help With?
Technical Support
Something not working as expected? Card not loading, AI generation failing, or any other bug — let us know with a brief description and we'll look into it.
Subject: Technical issue — [brief description]
Billing & Refunds
Questions about a charge, a pending offline order, or a refund request? Include your order reference number (found in the Credits page) and we'll sort it out.
Subject: Billing — [order reference]
Privacy & Data Requests
Want to access, correct, or delete your personal data? Exercising rights under GDPR, CCPA, or another privacy law? We'll respond within 30 days as required.
Subject: Privacy request — [access / delete / correct]
Abuse & Safety
Received a card you didn't want, or spotted content that violates our Terms? Report it with the card link and a brief description — we take action within 24 hours.
Subject: Abuse report — [card link]
Feature Requests
Have an idea that would make xwish.ai better? We read every suggestion and the best ones shape our roadmap.
Subject: Feature idea — [short title]
Business & Press
Partnership proposals, media inquiries, or anything else business-related — we'd love to hear from you.
Subject: Business — [brief topic]
Response times: Response times: General support — within 2 business days. Privacy requests — within 30 days (statutory requirement). Abuse reports — within 24 hours.
For refund requests, please also see our Refund Policy for what information to include.